In the digital age, where e-commerce platforms are becoming the primary shopping venues for millions worldwide, the need for robust testing is more critical than ever. E-commerce testing ensures that websites function flawlessly across different devices, operating systems, and browsers, providing a seamless shopping experience for all users. This article explores key E-Commerce Test Cases that every e-commerce platform should implement to ensure reliability, security, and user satisfaction.
Why E-Commerce Testing is Crucial
E-commerce testing helps identify potential issues before they affect the end user, ensuring the platform is capable of handling multiple transactions simultaneously without compromising performance. It also guarantees that the website adheres to security protocols, protecting sensitive customer data like credit card information and personal details.
Sample Test Cases for E-Commerce Platforms
Let’s delve into some E-Commerce Test Cases that illustrate how thorough testing can be structured:
E-Commerce Test Cases #1:
Test ID: TC001
Test Case Name: User Registration
Creation Date: 2024-05-25
Designer: AI
Equivalence: Valid
Test Case Priority: High
Purpose: Verify that a new user can successfully register on the e-commerce platform.
Pre-Conditions: The user is not registered on the platform.
Test Data:
- Username: ‘testuser’
- Password: ‘Test@1234’
- Email: ‘testuser@example.com‘
| Step | Description | Expected Results |
|---|---|---|
| 1 | Launch the e-commerce website. | The home page is displayed. |
| 2 | Click the “Register” button. | The registration form is displayed. |
| 3 | Type ‘testuser’ in the “Username” field. | The username is entered. |
| 4 | Type ‘Test@1234’ in the “Password” field. | The password is entered. |
| 5 | Type ‘testuser@example.com‘ in the “Email” field. | The email is entered. |
| 6 | Click the “Submit” button. | The user is registered and logged in. |
E-Commerce Test Cases #2:
Test ID: TC002
Test Case Name: User Login
Creation Date: 2024-05-25
Designer: AI
Equivalence: Valid
Test Case Priority: High
Purpose: Verify that a registered user can log in to the e-commerce platform.
Pre-Conditions: The user is registered on the platform.
Test Data:
- Username: ‘testuser’
- Password: ‘Test@1234’
| Step | Description | Expected Results |
|---|---|---|
| 1 | Launch the e-commerce website. | The home page is displayed. |
| 2 | Click the “Login” button. | The login form is displayed. |
| 3 | Type ‘testuser’ in the “Username” field. | The username is entered. |
| 4 | Type ‘Test@1234’ in the “Password” field. | The password is entered. |
| 5 | Click the “Submit” button. | The user is logged in successfully. |
E-Commerce Test Cases #3:
Test ID: TC003
Test Case Name: Add Product to Cart
Creation Date: 2024-05-25
Designer: AI
Equivalence: Valid
Test Case Priority: High
Purpose: Verify that a user can add a product to the shopping cart.
Pre-Conditions: The user is logged in.
Test Data:
- Product: ‘Laptop’
| Step | Description | Expected Results |
|---|---|---|
| 1 | Browse to the product page for ‘Laptop’. | The product page for ‘Laptop’ is displayed. |
| 2 | Click the “Add to Cart” button. | The product is added to the cart. |
| 3 | Navigate to the shopping cart. | The shopping cart is displayed with ‘Laptop’. |
E-Commerce Test Cases #4:
Test ID: TC004
Test Case Name: Checkout Process
Creation Date: 2024-05-25
Designer: AI
Equivalence: Valid
Test Case Priority: High
Purpose: Verify that a user can complete the checkout process.
Pre-Conditions: The user has at least one product in the cart and is logged in.
Test Data:
- Shipping Address: ‘123 Test St, Test City’
- Payment Method: ‘Credit Card’
- Card Details: ‘4111 1111 1111 1111′, ’01/25’, ‘123’
| Step | Description | Expected Results |
|---|---|---|
| 1 | Navigate to the shopping cart. | The shopping cart is displayed with products. |
| 2 | Click the “Checkout” button. | The checkout page is displayed. |
| 3 | Enter ‘123 Test St, Test City’ in the “Shipping Address” field. | The address is entered. |
| 4 | Select ‘Credit Card’ as the payment method. | The payment method is selected. |
| 5 | Enter ‘4111 1111 1111 1111’ in the “Card Number” field. | The card number is entered. |
| 6 | Enter ’01/25′ in the “Expiration Date” field. | The expiration date is entered. |
| 7 | Enter ‘123’ in the “CVV” field. | The CVV is entered. |
| 8 | Click the “Place Order” button. | The order is placed and a confirmation message is displayed. |
E-Commerce Test Cases #5:
Test ID: TC005
Test Case Name: Invalid User Login
Creation Date: 2024-05-25
Designer: AI
Equivalence: Invalid
Test Case Priority: Medium
Purpose: Verify that an error message is displayed when a user attempts to log in with invalid credentials.
Pre-Conditions: The user has an account on the platform.
Test Data:
- Username: ‘invaliduser’
- Password: ‘Invalid@1234’
| Step | Description | Expected Results |
|---|---|---|
| 1 | Launch the e-commerce website. | The home page is displayed. |
| 2 | Click the “Login” button. | The login form is displayed. |
| 3 | Type ‘invaliduser’ in the “Username” field. | The username is entered. |
| 4 | Type ‘Invalid@1234’ in the “Password” field. | The password is entered. |
| 5 | Click the “Submit” button. | An error message is displayed indicating invalid credentials. |
E-Commerce Test Cases #6:
Test ID: TC006
Test Case Name: Filter Products by Category
Creation Date: 2024-05-25
Designer: AI
Equivalence: Valid
Test Case Priority: High
Purpose: Verify the functionality to filter products by category.
Pre-Conditions:
- User is on the product listing page.
Test Data:
- Category: Electronics
Test Design Steps:
| Step | Description | Expected Result |
|---|---|---|
| 1 | Select ‘Electronics’ from the “Category” dropdown | Products in the Electronics category are displayed |
E-Commerce Test Cases #7:
Test ID: TC007
Test Case Name: Filter Products by Price Range
Creation Date: 2024-05-25
Designer: AI
Equivalence: Valid
Test Case Priority: High
Purpose: Verify the functionality to filter products by price range.
Pre-Conditions:
- User is on the product listing page.
Test Data:
- Price Range: $100 – $500
Test Design Steps:
| Step | Description | Expected Result |
|---|---|---|
| 1 | Select ‘$100 – $500’ from the “Price Range” filter | Products within the price range are displayed |
E-Commerce Test Cases #8:
Test ID: TC008
Test Case Name: Filter Products by Brand
Creation Date: 2024-05-25
Designer: AI
Equivalence: Valid
Test Case Priority: Medium
Purpose: Verify the functionality to filter products by brand.
Pre-Conditions:
- User is on the product listing page.
Test Data:
- Brand: Apple
Test Design Steps:
| Step | Description | Expected Result |
|---|---|---|
| 1 | Select ‘Apple’ from the “Brand” filter | Products of the Apple brand are displayed |
E-Commerce Test Cases #9:
Test ID: TC009
Test Case Name: Filter Products by Rating
Creation Date: 2024-05-25
Designer: AI
Equivalence: Valid
Test Case Priority: Medium
Purpose: Verify the functionality to filter products by customer rating.
Pre-Conditions:
- User is on the product listing page.
Test Data:
- Rating: 4 stars and above
Test Design Steps:
| Step | Description | Expected Result |
|---|---|---|
| 1 | Select ‘4 stars and above’ from the “Rating” filter | Products with 4 stars and above are displayed |
E-Commerce Test Cases #10:
Test ID: TC010
Test Case Name: Filter Products with No Results
Creation Date: 2024-05-25
Designer: AI
Equivalence: Invalid
Test Case Priority: Low
Purpose: Verify the behavior when no products match the filter criteria.
Pre-Conditions:
- User is on the product listing page.
Test Data:
- Category: Unavailable Category
- Price Range: $10,000 – $20,000
Test Design Steps:
| Step | Description | Expected Result |
|---|---|---|
| 1 | Select ‘Unavailable Category’ from the “Category” dropdown | No products found message is displayed |
| 2 | Select ‘$10,000 – $20,000’ from the “Price Range” filter | No products found message is displayed |
E-Commerce Test Cases #11:
Test ID: TC011
Test Case Name: Sort Products by Price (Low to High)
Creation Date: 2024-05-25
Designer: AI
Equivalence: Valid
Test Case Priority: High
Purpose: Verify the functionality to sort products by price from low to high.
Pre-Conditions:
- User is on the product listing page.
Test Data:
- None
Test Design Steps:
| Step | Description | Expected Result |
|---|---|---|
| 1 | Select ‘Price: Low to High’ from the “Sort by” dropdown | Products are sorted with the lowest price first |
E-Commerce Test Cases #12:
Test ID: TC012
Test Case Name: Sort Products by Price (High to Low)
Creation Date: 2024-05-25
Designer: AI
Equivalence: Valid
Test Case Priority: High
Purpose: Verify the functionality to sort products by price from high to low.
Pre-Conditions:
- User is on the product listing page.
Test Data:
- None
Test Design Steps:
| Step | Description | Expected Result |
|---|---|---|
| 1 | Select ‘Price: High to Low’ from the “Sort by” dropdown | Products are sorted with the highest price first |
E-Commerce Test Cases #13:
Test ID: TC013
Test Case Name: Sort Products by Rating
Creation Date: 2024-05-25
Designer: AI
Equivalence: Valid
Test Case Priority: Medium
Purpose: Verify the functionality to sort products by customer rating.
Pre-Conditions:
- User is on the product listing page.
Test Data:
- None
Test Design Steps:
| Step | Description | Expected Result |
|---|---|---|
| 1 | Select ‘Rating’ from the “Sort by” dropdown | Products are sorted with the highest rated first |
E-Commerce Test Cases #14:
Test ID: TC014
Test Case Name: Sort Products by Newest Arrivals
Creation Date: 2024-05-25
Designer: AI
Equivalence: Valid
Test Case Priority: Medium
Purpose: Verify the functionality to sort products by newest arrivals.
Pre-Conditions:
- User is on the product listing page.
Test Data:
- None
Test Design Steps:
| Step | Description | Expected Result |
|---|---|---|
| 1 | Select ‘Newest Arrivals’ from the “Sort by” dropdown | Products are sorted with newest arrivals first |
E-Commerce Test Cases #15:
Test ID: TC015
Test Case Name: Combined Filter and Sort
Creation Date: 2024-05-25
Designer: AI
Equivalence: Valid
Test Case Priority: Medium
Purpose: Verify the functionality to filter and then sort products.
Pre-Conditions:
- User is on the product listing page.
Test Data:
- Category: Electronics
- Price Range: $100 – $500
Test Design Steps:
| Step | Description | Expected Result |
|---|---|---|
| 1 | Select ‘Electronics’ from the “Category” dropdown | Products in the Electronics category are displayed |
| 2 | Select ‘$100 – $500’ from the “Price Range” filter | Products within the price range are displayed |
| 3 | Select ‘Price: Low to High’ from the “Sort by” dropdown | Filtered products are sorted with the lowest price first |
E-Commerce Test Cases #16:
Test ID: TC016
Test Case Name: Reset Filters
Creation Date: 2024-05-25
Designer: AI
Equivalence: Valid
Test Case Priority: Low
Purpose: Verify the functionality to reset all applied filters.
Pre-Conditions:
- User is on the product listing page.
- Filters are applied.
Test Data:
- None
Test Design Steps:
| Step | Description | Expected Result |
|---|---|---|
| 1 | Click the “Reset Filters” button | All filters are cleared, and all products are displayed |
The implementation of comprehensive test cases in e-commerce platforms is indispensable for maintaining high standards of quality and security. By systematically addressing each functional aspect through detailed test cases, developers can ensure that the platform remains robust, secure, and user-friendly, ultimately leading to increased customer satisfaction and business success
